I am interested in trying some Aviela products. Can you send me some samples?
Sadly, we can’t send product samples at this time. If you'd like to sample Aviela products, we recommend signing up to our newsletter (at the top or bottom of any of the pages) for exclusive offers.
If you are interested in trying our Pure Shea Butter in particular, then our mini size is a good way of trying our hero Pure Shea Butter product.
Is your packaging recyclable?
As a brand, our aim is to limit our impact on the environment wherever possible, we are therefore proud that all jars, bottles, tube, caps and boxes used in packaging Aviela products are 100% recyclable.
We also use fully biodegradable filler chips when we send products out to you, to ensure products don't move around and break during shipping.
Are your products Vegan friendly?
Where possible, our products have been registered with The Vegan Society. These products display The Vegan Trademark symbol on the packaging, meaning you can be confident in the knowledge that these products are free from animal derived ingredients.
If we feel the efficacy of a product is compromised because of the exclusion of natural ingredients such as honey (in our soon-to-launch Shea Lip Butter for example), we will make exceptions.
Are your products natural?
The term ‘natural’ is used a lot in the beauty industry, and can at times be very misleading. You can be safe in the knowledge that every single Aviela product has been consciously made with 100% natural extracts, a term we use to encompass both 100% natural and naturally derived ingredients, and absolutely nothing else. We assure you that you will never find parabens, mineral oil, silicones, sulphates, propylene glycol, phthalates, GMOs, PEGs, TEA, DEA, MI, or artificial colours and fragrances (just to name a few!) in any of our products.
Our hero ingredient is raw, unrefined Shea Butter. This 100% natural ingredient is as close to its natural state as possible to ensure it can work its magic and help transform skin.
Are your products Certified Organic?
Not at the moment, but our products are formulated in line with recognised organic standards.
Are your products Gluten-free?
Yes, all our products are gluten-free. We do not use any wheat, malt or barley oils or derivatives in any of our products.
Can I use your product if I have a nut allergy?
Shea nut is considered a fruit and the method we use in extracting our Shea Butter avoids the protein that can trigger any allergic reaction.
However, some of our products do contain Almond Oil and may not be safe for people who have severe nut allergies. Our products that contain Almond Oil include our
Shea Body Lotion and
Shea Foot Butter.
Please note that our products are produced and packaged in a factory where nut derivatives are used, therefore we cannot 100% guarantee that our products have not come into contact with any nut derivatives.
Do you use Palm Oil?
We do not directly purchase or use palm oil in any of our products.
However, our African Black Soap is made with Palm Kernel Oil, extracted from palm nuts. Our palm nuts are purchased from small scale local farmers in Ghana, where sustainable farming is practiced, and there is no forest destruction.
In Ghana palm nuts are mainly used as coal briquettes or to make kernel oil for cooking. The nuts are mainly leftovers after the extraction of palm oil, which is used in various traditional dishes in Ghana and forms part of the local diet.
Which Aviela products are free from essential oils?
Pure Shea Butter, Shea Body Butter and
African Black Soap are 100% free from essential oils.
All others have a minimal concentrations of skin friendly essential oils that have been chosen to add a subtle, natural fragrance to the product.
Are your products safe to use on children?
All our products are made from 100% natural extracts and are formulated to be safe to use even on babies’ skin. However, some products contain a minimal concentration of essential oils. Some essential oils are known to be allergenic, even in small quantities, so we would always advise you to do a patch test before applying any of our essential oil-containing products to a child.
Aviela products that are 100% free from essential oils include Pure Shea Butter, Shea Body Butter and African Black Soap.
